Moely — Terms of Service

Last updated: July 6, 2026 Effective date: July 6, 2026

Welcome to Moely. These Terms of Service (the "Terms") govern your use of Moely (moely.store), a store-in-bio platform that lets creators build a public page, sell their own products, and share their links (the "Service").

Please read these Terms carefully. By creating an account or using the Service, you agree to be bound by them. If you do not agree, do not use the Service.

1. Who we are

The Service is operated by Codeto Prague s.r.o., a limited liability company (s.r.o.) registered in the Czech Republic under ID (IČO) 11863226, with registered address Chudenická 1059/30, Hostivař, 102 00 Praha, Czech Republic ("Moely," "we," "us," "our").

You can reach us at hi@moely.store.

2. The Service, in plain terms

Moely provides software that lets you (a "Creator") build a public page at moely.store/username where you can sell your own products (for example, digital downloads) and publish links to your own content, profiles, and other destinations. People who visit your page ("Visitors") can view it, follow your links, and purchase or claim the products you offer (a Visitor who does so, a "Buyer").

Understand our role from the start, because the rest of these Terms builds on it:

Moely is a software platform — the venue, not the seller. When a Buyer purchases a product from a Creator's page, that sale is a contract between the Creator and the Buyer. Moely is not a party to it, is not the seller or merchant of record, does not receive or hold the Buyer's money, and does not endorse or take responsibility for any Creator's products or the third-party destinations Creators link to.

3. Eligibility

To use Moely, you must:

be at least 18 years old and legally capable of entering into a binding contract;
provide accurate information when signing up and keep it current;
use the Service in compliance with all laws that apply to you;
if you are signing up on behalf of a company or organization, have the authority to bind that entity — in which case "you" in these Terms refers to that entity.

4. Your account

You sign up using Google OAuth and claim a unique username. You are responsible for everything that happens under your account, including all content you publish and all products you sell. Keep your Google account secure. If you suspect unauthorized access, tell us immediately.

Your username

You may not pick a username that infringes someone else's trademark, impersonates a person or brand, is obscene, or is registered in bad faith (e.g., squatting on a name to sell it later). If a third party credibly claims your username violates their rights, we may, after reviewing the facts, ask you to change it or reassign it.

We may reclaim usernames on accounts that have been inactive (no login, no traffic, no active subscription) for 12 months or more.

5. Subscription, fees, and billing

The Service requires an active paid subscription ("Subscription") to publish your page. The current price, the available billing periods (for example, monthly or annual), and any introductory or promotional pricing are shown on our pricing page and at checkout before you subscribe (the "Fee"). Your Subscription is billed via Polar.

Introductory or promotional pricing may be limited in time or to a limited number of customers and may not apply on renewal. We may change the Fee; if we change the Fee that applies to your Subscription, we will give you at least 30 days' notice, and the new Fee will only apply to billing periods starting after the notice period.

Free trial

We may offer a free trial (currently 7 days). A valid payment method is required to start a trial, and each person is entitled to one trial only. UNLESS YOU CANCEL BEFORE THE TRIAL ENDS, YOUR TRIAL CONVERTS AUTOMATICALLY INTO A PAID SUBSCRIPTION AND YOUR PAYMENT METHOD IS CHARGED THE APPLICABLE FEE. We may change or withdraw trial offers at any time; changes do not affect a trial already in progress.

Auto-renewal

YOUR SUBSCRIPTION RENEWS AUTOMATICALLY AT THE END OF EACH BILLING PERIOD UNTIL YOU CANCEL. BY STARTING A SUBSCRIPTION, YOU AUTHORIZE US (ACTING THROUGH POLAR) TO CHARGE YOUR PAYMENT METHOD THE APPLICABLE FEE ON EACH RENEWAL DATE, PLUS ANY APPLICABLE TAXES.

You can cancel at any time from your Moely dashboard or through Polar's customer portal. Cancellation takes effect at the end of the current billing period. Until then, the Service remains active.

No refunds

All Fees are non-refundable, including for partial billing periods, unused time, or accounts that are suspended or terminated for breach of these Terms. Nothing in this section limits refund rights that cannot be waived under the law applicable to you as a consumer.

EU consumer right of withdrawal — waived

If you are a consumer in the European Union, you normally have 14 days to withdraw from a distance contract for digital services under Directive 2011/83/EU. By subscribing, you expressly request that we start performing the Service immediately, and you acknowledge that you lose your right of withdrawal once performance has begun. You will be asked to confirm this separately at checkout.

Taxes on the Subscription

Fees are quoted exclusive of VAT and any other applicable taxes. Where we are required to collect VAT (for example, under the EU One-Stop-Shop rules for digital services supplied to EU consumers), the applicable VAT will be added at checkout and displayed in your invoice. (Taxes on your own sales to Buyers are a different matter — see Section 7.)

Page visibility

If your Subscription lapses (non-payment, cancellation, or suspension), your public page will stop rendering and may return a 404. Your account and data remain available for a reasonable period so you can reactivate.

6. Your content

"Your Content" means everything you upload or publish through Moely — your display name, bio, avatar, link titles and descriptions, page configuration, product listings (names, descriptions, prices, images), the digital files you upload for delivery to Buyers, and anything else.

You keep ownership

You own Your Content. We claim no ownership rights in it.

License to operate the Service

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, transmit, and modify Your Content solely to the extent necessary to:

operate, provide, and maintain the Service (including displaying your public page and product pages, caching, generating link previews, and delivering your digital files to Buyers on your behalf);
perform reasonable technical operations like format conversion, resizing, and backup;
enforce these Terms.

This license terminates when you delete the content or your account, except that we may retain backup copies for a limited period and may continue to deliver files for orders placed before deletion.

We do not claim a marketing or promotional license on Your Content. We will not feature your page in our marketing without your separate consent.

Your warranties about Your Content

You represent and warrant that:

you own Your Content or have all rights needed to publish and sell it through Moely, including the right to grant Buyers the licenses your products require;
Your Content does not infringe anyone's copyright, trademark, privacy, publicity, or other rights, and your products are not counterfeit or unauthorized copies;
Your Content is accurate, not misleading, and complies with all laws that apply to you;
Your Content does not contain malware, exploit code, or anything designed to harm the Service, its users, or Buyers.

7. Selling on Moely

This section applies when you offer products on your page — whether paid or free.

7.1 You are the seller; Moely is not a party to the sale

Every sale (and every free-product claim) creates a relationship directly between you and the Buyer. You are the seller of record and merchant of record for everything you sell. Moely is not the seller, is not a party to the transaction, and is not your agent, employee, or representative. Nothing in these Terms creates a partnership, joint venture, or agency between you and Moely.

7.2 Payments run through your own Stripe account

Paid checkout is processed by Stripe on your own Stripe account, which you connect to Moely. To sell paid products you must create and maintain a Stripe account, and you must comply with Stripe's terms — including the Stripe Connected Account Agreement and Stripe's Prohibited and Restricted Businesses list.

Moely charges no commission or transaction fee on your sales. Buyer payments go from the Buyer to your Stripe account; Moely never receives, holds, or controls Buyer funds and has no responsibility for payouts, processing fees, holds, or reserves that Stripe may apply. Any issue with your Stripe account is between you and Stripe.

7.3 Your obligations as a seller

You are solely responsible for everything a seller is responsible for, including:

the accuracy, completeness, and legality of your product listings, prices, and claims;
delivering what you sold — including making sure the digital files you upload are the correct, complete, working product;
customer service and support for your Buyers;
your refund and returns policy, and honoring it;
handling refunds, chargebacks, and payment disputes (see 7.4);
all legal disclosures and compliance obligations that apply to a seller in your and your Buyers' jurisdictions, including consumer-protection, e-commerce, and distance-selling laws;
any product terms, licenses, or disclaimers you want to bind your Buyers to — if you need them, publish them in your product listing.

7.4 Refunds, chargebacks, and disputes

You set and honor your own refund policy, subject to the laws that apply to you. Refunds and chargebacks for paid products are handled through your Stripe account and are decided by Stripe and the card networks — Moely has no involvement in, and no liability for, the outcome. You bear all costs associated with refunds, chargebacks, and disputes on your sales, including processing fees Stripe does not return.

If a Buyer contacts us about a problem with your product, we will refer them to you. Excessive disputes or chargeback rates on your sales may lead to suspension under Section 13.

7.5 Taxes on your sales

You are solely responsible for all taxes on your sales — including determining, registering for, collecting, reporting, and remitting any VAT, sales tax, GST, income tax, or other tax that applies to what you sell and where you sell it. Moely does not calculate, collect, or remit any tax on your sales and is not the merchant of record for tax purposes. If you are unsure of your obligations (for example, EU VAT on digital content), consult a tax advisor.

7.6 Selling to consumers in the EU

If you sell digital content to consumers in the EU, the consumer's 14-day right of withdrawal (Directive 2011/83/EU and national implementations) applies to your sale unless it is validly waived — for digital content, that generally requires the consumer's prior express consent to immediate delivery and acknowledgment that they lose the withdrawal right. You, as the seller, are responsible for meeting these requirements and for any other consumer-law obligations that apply to your sales. Moely does not provide legal compliance on your behalf.

7.7 Free products

Offering a free product that Buyers claim with their name and email is a transaction under these Terms: everything in this Section 7 applies except payment, refund, and tax mechanics. In particular, you are responsible for the product itself and for your use of the contact details collected (see 7.8).

7.8 Buyer data

When Buyers purchase or claim your products, we collect their details (such as name, email, and order information) on your behalf and show them to you in your dashboard. For this Buyer personal data, you are the data controller and Moely acts as your processor under Article 28 GDPR, processing it only to operate the Service for you (order records, delivery emails, download access) — as further described in our Privacy Policy, which forms the data-processing terms between us.

You are responsible for using Buyer data lawfully: you warrant that you will comply with all applicable data-protection laws, and that you will not send Buyers marketing without a valid legal basis (such as their consent). We do not use your Buyers' data for our own marketing.

8. If you are a Buyer

This section is for anyone who purchases or claims a product on a Moely-hosted page.

Your purchase is from the Creator, not from Moely. The Creator is the seller; Moely only provides the software that hosts the page and delivers the files. Moely does not make, review, approve, or guarantee any product.
Moely gives no warranty on products. To the fullest extent permitted by law, Moely makes no warranty as to the quality, safety, legality, accuracy, or fitness for purpose of any product, whether paid or free, and disclaims all liability for products and their descriptions.
Claims and disputes go to the Creator. Any refund request, complaint, or legal claim about a product must be directed to the Creator you bought it from. Their refund policy applies, alongside your statutory rights against them as the seller.
Payment is processed by Stripe on the Creator's account. Moely never receives or holds your money.
Nothing in these Terms limits the statutory rights you have against the seller under applicable consumer law.

9. Acceptable use and prohibited products

You may not use Moely to publish, link to, promote, sell, or facilitate any of the following:

content or products that infringe intellectual property or other rights of third parties, including pirated media or software, counterfeit or unauthorized goods, and resold "private label rights" bundles you have no rights to;
sexually explicit content involving minors (zero tolerance), non-consensual content, or content that sexualizes real people without verifiable consent;
illegal goods or services, or content that facilitates illegal activity;
weapons, ammunition, controlled substances, prescription drugs, or regulated pharmaceuticals;
gambling or games of chance where prohibited;
pyramid schemes, MLM recruitment, get-rich-quick schemes, "guaranteed returns" financial products, or unregistered securities, including cryptocurrency and NFT offerings of that nature;
hate speech, harassment, incitement to violence, or content promoting terrorism or self-harm;
malware, phishing pages, fake login screens, hacking or cracking tools, or links or files designed to deceive or harm;
spam or bulk-messaging tools, or harvested contact lists;
academic-fraud services such as essay mills or exam-taking;
content or products that impersonate another person or brand in a way likely to mislead;
anything prohibited by Stripe's Prohibited and Restricted Businesses list (for paid products).

Because we depend on payment processors and card networks, we may update this list at any time, and may act on it immediately where processor or card-network rules require.

You also may not:

reverse-engineer, decompile, scrape, or attempt to extract source code from the Service, except as mandatory law allows;
circumvent rate limits, authentication, access controls, or usage restrictions (including sharing or reselling Buyer download links);
use bots, scripts, or automated means to create accounts, generate artificial traffic, or place fraudulent orders;
resell, sublicense, or white-label the Service without a written agreement with us;
interfere with the Service's operation or the experience of other users.

We may remove content or products, restrict features, or suspend accounts that violate this section.

10. Our role, clearly

To remove any doubt: Moely is a software platform — a venue. We host Creator pages, the links Creators publish, and the product listings and files Creators sell. We are not:

the seller, reseller, distributor, or merchant of record of any Creator's products;
responsible for the content, quality, safety, legality, or accuracy of any Creator's products or the external destinations Creators link to;
an endorser of, or a party to any relationship between a Creator and, a Buyer, Visitor, or third-party site;
responsible for what happens after a Visitor leaves Moely by following a Creator's link.

Products and links are the publishing Creator's responsibility. We may, at our discretion, act on reports about harmful or unlawful products or links, but we are under no obligation to monitor them.

11. Moely's intellectual property

The Service, including all software, designs, templates, logos, trade dress, and documentation, is owned by Moely or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service according to these Terms. Nothing else in these Terms transfers any rights in our IP to you.

You may not use the Moely name, logo, or branding in a way that suggests endorsement or partnership without our prior written consent.

Feedback

If you send us suggestions, ideas, or feedback, you agree that we may use them freely and without obligation to you.

12. Third-party services

Moely integrates with third-party services including Google (authentication), Polar (subscription billing), Stripe (payment processing for Creator sales, on the Creator's own Stripe account), and our hosting, analytics, and email providers. These services have their own terms and privacy policies. We are not responsible for their performance, outages, or actions, and your use of them is at your own risk.

13. Suspension and termination

By you

You may stop using the Service at any time by cancelling your Subscription and/or deleting your account from your dashboard. Deletion is permanent.

By us

We may suspend or terminate your account, remove specific products or content, or restrict access to specific features, if:

you breach these Terms or our Acceptable Use policy (including the prohibited-products list);
you fail to pay the Fee when due;
we are legally required to (by court order, regulatory action, or a credible third-party IP complaint);
we reasonably believe your account is being used for fraud, abuse, or harm to others — including selling prohibited products, deceptive selling practices, or excessive refund, dispute, or chargeback rates on your sales;
your selling activity puts our relationship with our payment processors or their card networks at risk;
your account is inactive for 12 months or more.

Where the situation allows, we will give you notice and an opportunity to fix the issue before terminating. For serious or repeated violations, or where notice would be impractical, we may act immediately.

Effect of termination

On termination: your public page and product pages stop rendering; your access to the dashboard ends; files and content may be deleted after a reasonable retention period. Fees already paid are not refunded, except where the law requires otherwise. Obligations you owe your existing Buyers survive — termination of your Moely account does not terminate your sale contracts with them. Sections of these Terms that by their nature should survive (IP, disclaimers, liability, indemnity, governing law) will survive termination.

14. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Moely disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.

Without limiting the above, we do not warrant that:

the Service will be uninterrupted, error-free, or secure;
any defect will be corrected;
the Service will meet your specific requirements or expectations, or generate any particular level of sales or revenue;
files you upload will not be lost (keep your own backups);
any Creator's products are of any particular quality, legality, or accuracy (see Sections 8 and 10).

Nothing in this section limits warranties or rights that cannot be excluded under the mandatory law of your country of residence.

15. Limitation of liability

To the fullest extent permitted by law:

Moely will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost sales, lost data, loss of goodwill, or business interruption, regardless of the theory of liability and whether or not we were advised of the possibility of such damages;
Moely will not be liable for any product sold or claimed through the Service, for any act or omission of a Creator, Buyer, or Visitor, or for any transaction (or dispute arising from a transaction) between them;
Moely's total aggregate liability arising out of or related to the Service or these Terms in any 12-month period will not exceed the greater of (a) the Fees you paid to us in that 12-month period, or (b) EUR 100.

These limits apply even if a remedy fails of its essential purpose. They do not limit liability that cannot be excluded by law (for example, liability for death, personal injury, fraud, or gross negligence where such exclusion is prohibited).

16. Indemnification

You agree to indemnify, defend, and hold harmless Moely, its operators, affiliates, employees, and contractors from any claim, liability, loss, damage, cost, or expense (including reasonable legal fees) arising out of or related to:

Your Content, the links you publish, or the products you sell or offer (paid or free);
refunds, chargebacks, payment disputes, or fraud connected to your sales;
your breach of these Terms, of any law (including consumer-protection, tax, and data-protection law), or of payment-processor or card-network rules;
your use of Buyer data;
any dispute between you and a Buyer, Visitor, or any third party (including IP owners and the operators of sites you link to).

We may, at our own expense, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us.

17. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give you at least 30 days' notice by email or in-product notice before it takes effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you don't agree, cancel your Subscription before the new Terms take effect.

Non-material changes (typos, clarifications, reference updates) take effect immediately when we post the revised version.

18. Governing law and dispute resolution

These Terms are governed by the laws of the Czech Republic, without regard to its conflict-of-laws rules.

Any dispute arising out of or in connection with these Terms will be submitted to the exclusive jurisdiction of the competent courts in the Czech Republic.

If you are a consumer habitually resident in the EU, this choice of law does not deprive you of the protection of mandatory rules of the law of your country of residence, and you retain the right to bring proceedings in the courts of your country of residence under applicable EU consumer law. You may also use the European Commission's Online Dispute Resolution platform.

19. Intellectual property complaints

If you believe content or a product on a Moely page infringes your intellectual property rights, send a notice to hi@moely.store including:

your contact details;
identification of the protected work;
the URL of the allegedly infringing content or product;
a statement that you have a good-faith belief the use is not authorized;
a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act on their behalf;
your signature (electronic is fine).

We will review valid notices and, where appropriate, remove content or products, disable access, and/or terminate the account. We handle notices in line with our obligations as a hosting provider under EU law (including the Digital Services Act's notice-and-action rules), and we terminate the accounts of repeat infringers. If you sell counterfeit or pirated products, expect removal on first offense.

20. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any policies referenced in them, are the entire agreement between you and Moely regarding the Service.

Severability. If any provision of these Terms is held invalid or unenforceable, the rest will remain in full effect, and the invalid provision will be interpreted to achieve, as closely as possible, its original purpose within the limits of the law.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of assets, with notice to you.

Force majeure. We are not liable for failure to perform caused by events outside our reasonable control (including outages of Google, Polar, Stripe, or our hosting provider; natural disasters; war; labor disputes; or government action).

Notices. We may send you notices by email to the address associated with your account, or by in-product notification. You may send us notices at hi@moely.store.

Languages. If we provide a translation of these Terms, the English version prevails in case of conflict.

21. Contact

Questions? Complaints? Want to say hi?

Codeto Prague s.r.o. Chudenická 1059/30, Hostivař, 102 00 Praha, Czech Republic hi@moely.store

Moely is a product built by a human, not a law firm. If something in here is unclear, ask us — we'd rather fix the language than hide behind it.